The CSC 2.0 Scheme was initiated in August 2015 to improve access to technology and digital services for citizens in rural and remote areas of the country. CSC 2.0 Scheme proposes expansion of self-sustaining CSC network till Gram Panchayats; at least one CSC in every Gram Panchayat. This would include strengthening and integrating already operational CSCs and creating additional CSCs in Gram Panchayats. CSC 2.0 Scheme would lead to consolidation of service delivery through a universal technological platform at all the CSCs across the nation, thereby making the e-services, particularly G2C services, accessible anywhere across the country.

• It aims at establishing a self-sustaining network of 2.5 lakh CSC centres in Gram Panchayats under Pillar 3 of the Digital India Programme, i.e. ‘Public Internet Access Programme’.
• CSC 2.0 is envisaged as a transaction and service delivery model, delivering a large bouquet of e-services through a single delivery platform.
• The CSC network is to be strengthened by ensuring standardization of available services and capacity building of all stakeholders involved.
• Manpower resources are to be provided to the SDAs as well as District e- Governance Society (DeGS) for enabling them to perform their roles and responsibilities, such as assistance, co-ordination for execution of project till delivery of e-governance services, monitoring and assessment. Help Desk support will also be provided by CSC SPV.
• One of the key objectives of the Scheme is to increase the sustainability of VLEs by sharing maximum commission earned through delivery of e-services and encouraging women as VLEs.