Frequently Asked Questions - FAQs

What is IIBF and what is the objective of the same?

The Indian Institute of Banking & Finance (IIBF), formerly known as The Indian Institute of Bankers (IIB), is a professional body of Banks, Financial Institutions, and their employees in India. Its main objective is to develop professionally qualified and competent bankers and finance professionals primarily through a process of education, training, examination, consultancy/counselling and continuing professional development programs.

What is BC/BF course under the IIBF scheme?

This course is aimed at providing the knowledge inputs and skills set to BCs. The structure of the course is, therefore to provide basic knowledge in banking operations and help the BCs in developing an overall understanding of the subject.

What is the medium of examination?

Examination will be conducted in English, Hindi and other vernacular languages viz., Marathi, Malayalam, Gujarati, Kannada, Oriya, Bengali, Tamil, Telugu and Assamese. The examination will be conducted in bilingual mode.

What is the examination pattern?

The examination pattern includes:
• Question Paper will contain 100 objective type multiple choice questions for 100 marks.
• The examination will be held in Online Mode only
• There will NOT be negative marking for wrong answers.

What is the examination duration?

The duration of the examination will be of 2 hours.

What is minimum marks required by the student for passing the examination?

Minimum marks required by a student for passing in the examination in 40 out of 100.

What are pre-application requisites before submission of an online application?

Some of the pre-application requisites should be taken care before submission of an online application for the examination:
• Applicant should have scanned copy of his/her
o Photograph
o Signature
o ID proof ensuring that all are within the required specifications
• To make online payment, applicant should keep ready the necessary details about his/her Credit/Debit Card/Net Banking
• Applicant must have a valid personal email id as admit letter of the examination will be emailed to the personal email id only.

What are minimum technical specifications required by VLE for conducting the examination?

Minimum technical specifications required by the VLE for conducting the examination are:
• An internet connectivity of at-least 512 kbps.
• An updated version of Supported Browser should be installed on the system.
• Make sure that the pop-up blocker should be disabled.
• Uninstall any third party software (block Antivirus, Remote Desktop applications like any desk etc.).
• Install webcam on the system before starting the test and check the webcam before the test, as it should be in a working condition.
• Turn off chat applications (Google talk, yahoo messenger etc), antivirus, auto updates, and other notifications.

What is the exam timing?

Candidate should follow the exam timings and he/she should report at center 15 minutes prior to exam. Candidate appearing after the exam time scheduled will not be allowed to appear for the exam. Allowed time is 10 AM to 4 PM from Monday to Friday.

What kind of ID proofs are allowed at examination center?

Candidate should present/show original ID Proof (Aadhaar Card/Pan Card/Driving Licence) at the time of exam in examination center.

If candidate is unable to attend the examination, will he/she receive refund of examination fees?

No refund or adjustment of examination fees can be made, in case candidates remain absent for the examination.

How can students get their certificate?

Only E- Certificates or digitally signed certificates will be sent to students on successful completion of the examination. The certificates will be sent to email registered with the Institute within 3 weeks after the result declaration.

How can a candidate get the consolidated mark sheet?

Consolidated mark sheet for candidates completing examination having more than one subject, will be available on the Institute's website after the declaration of results. Candidates can download the same after entering login credentials using their membership number and edit profile password.