Convenient : Online medicines at CSC platform serves a convenient way of buying medicine for old age, physically challenged and working professionals, due to the difficulty for them to go local medical shop.

Time-saving : It saves time and efforts, in just a few minutes user can visit the CSC portal and buy any prescription medicine as per their need. It saves the time spent in traveling to local pharmacy shop and waiting in line for medicine.

Cost efficient : The cost of medicine purchased from CSC portal is lower than local medical shop because in online pharmacy the medicine comes directly in store from the manufacturer, there is no third party. Also discount is provided on the price of products purchased in bulk.

Information is private and confidential : Information provided by customer during the purchase of medicine is usually private and confidential.

Range of choices : medicines in CSC portal have more extensive stocks of medicine than the conventional pharmacy; it offers a huge variety of options.

Systematic : Online stores have the process of drug approval, before dispatching the medicines to the consumer they require a prescription which is reviewed by a qualified pharmacist.

Anytime anywhere : Customer can place their order anytime from anywhere as there is no issue of pharmacy closing down.

Easy Secured payments : It provides the facility of cashless payments either by credit or debit card, digital payment platforms or customer can also pay by cash on delivery.

Future vision : Under Digital India initiative, Jan Aushidhi program the government of India has taken the initiative to spread awareness regarding generic medicine and also provide easy and affordable access of good quality medicine for the general public. Thus, they are also available in the portal.